The core principle and mission statement of Real Estate Excellence is best practice, risk management and compliance advisory and support services for the real estate industry. We offer a policies and training system for licensees and property managers on key procedures for Queensland and New South Wales.

Updating staff details form as part of membership

Real Estate Excellence takes the Federal Privacy Act and the Australian Privacy Principles (APP’s) very seriously and complies with all requirements.

Real Estate Excellence protects your personal information in securely and safely. Real Estate Excellence does not provide personal details to any third party in Australia or overseas.

Personal details are collected from the person for the purpose of Real Estate Excellence membership services (by agreement of the client) and or also the promotion of Real Estate Excellence training events. If any personal information held on file by Real Estate Excellence is out of date and or incorrect, please advise the privacy officer via email at the below address to have the matter corrected. For information about any personal information held on file about a person, and or to access or correct personal information, also contact the privacy officer named below. Identification measures may be undertaken to ensure the enquirer is the said person.

Due to the intellectual property and said purposes of collecting the information from a person, a person cannot be anonymous in their dealing with Real Estate Excellence membership services. If you wish to be anonymous in your dealings with Real Estate Excellence in relation to membership services, services cannot be provided.

Any person can opt out at any time to any marketing provided by Real Estate Excellence. Simply unsubscribe/opt out as directed in the marketing email and or simply email This email address is being protected from spambots. You need JavaScript enabled to view it. to unsubscribe.

Complaints

It you believe there has been a breach of the APP's, you are entitled to complain to us. Please direct any complaints to our privacy contact below. We will investigate your complaint and endeavour to resolve it.

If you consider that we have not dealt with your complaint adequately, you may complain to the Office of the Australian Information Commissioner on the below details:

Post:

Office of the Australian Information Commissioner (OAIC)
GPO Box 5218
Sydney NSW 2001

Email: This email address is being protected from spambots. You need JavaScript enabled to view it.
Telephone: 1300 363 992

Contacting Us

To contact us about any privacy matter or to notify us that you wish to be removed from our distribution lists, please either:

Send us an email to: This email address is being protected from spambots. You need JavaScript enabled to view it. or

Send us a letter addressed as follows:

The Privacy Officer
Real Estate Excellence Academy Pty Ltd
PO Box 154
Alderley QLD 4051

Changes to our privacy policy

From time to time it may be necessary for us to revise our privacy policy. We reserve the right to change our privacy policy at any time without prior notice. We will notify you of the changes by posting an updated version of the policy on our website at www.realestateexcellence.com.au