PME system - Platinum PME membership Real Estate Excellence
When a chapter/folder of PME is edited and updated, the version date is changed for that chapter/folder.
Download the quick chapter guide, detailed folder/chapter guide, plus the latest version guide here.
Following are the PME system benefit of Platinum PME membership level (other benefits are included such as best practice email advisory and more). Visit Membership services - Real Estate Excellence for more information.
- 39 separate chapters (folders online) make up the PME manual. Chapters (folder online) update as required online. Due to the size of the manual, the chapters are separated and updated individually as required.
- Best practice form/ email templates in word version (no merge fields included) in each chapter (folder).
- A personalised (your agency logo) uploaded onto You Tube to refer absentee tenants and lessors (.wmv file) Real Estate Excellence example only. You Tube channel
- A 40 plus page property owner investor presentation booklet template (for agency final edit) to use for listing presentations and assist in educating existing property owners.
- A residential Sales Excellence manual - Part of the PME system (Membership services). The focus of the Sales Excellence manual is on compliance, best practice and risk management to be used as an everyday or as needed tool, procedure and training resource for the office. Great for new salespeople and administration staff, plus great for the most experienced.
Watch video Tips on how to use Real Estate Excellence member online and the PME system. - YouTube
To access the PME system and Sales Excellence manual login to Member Online. PME system members - Please ensure your office is using the latest chapter of PME versions.
The PME chapters (folders) are updated due to QCAT cases, best practice, improvements and or legislative changes. It is important your agency is using the most up to date version.
Visit Member Online login - A screen shot of Member online Platinum PME is below.

Quick chapter/folder guide below.
- Chapter Folder online/01 Property management – an overview
- Chapter Folder online/02 Prospecting and new business
- Chapter Folder online/03 The management agreement & lessor obligations
- Chapter Folder online/04 Advertising and showing property
- Chapter Folder online/05 Application forms and processing
- Chapter Folder online/06 Tenancy sign up, best practice, law, and documents
- Chapter Folder online/07 Rent payment methods and rent matters generally
- Chapter Folder online/08 Rent arrears
- Chapter Folder online/09 Inspections and entry
- Chapter Folder online/10 Tenant obligations in general
- Chapter Folder online/11 Rental property for sale
- Chapter Folder online/12 General breaches of the tenancy by tenants
- Chapter Folder online/13 Maintenance
- Chapter Folder online/14 Break leases/Breach of Agreement
- Chapter Folder online/15 Change of shared tenancies
- Chapter Folder online/16 Water and tenancies
- Chapter Folder online/17 Lease renewals, rent and bond increases
- Chapter Folder online/18 Lawfully ending a tenancy
- Chapter Folder online/19 Vacates and vacate procedures
- Chapter Folder online/20 Bond refunds and dispute procedures
- Chapter Folder online/21 Dispute in general
- Chapter Folder online/22 Tenancy default databases
- Chapter Folder online/23 Time management
- Chapter Folder online/24 Filing, record keeping, general procedures
- Chapter Folder online/25 Files notes and follow up
- Chapter Folder online/26 Lost and terminated managements
- Chapter Folder online/ 27 Trust accounting
- Chapter Folder online/28 RTA forms overview
- Chapter Folder online/29 Keys and the key register
- Chapter Folder online/30 QCAT – Tribunal
- Chapter Folder online/31 Property Occupations regulations
- Chapter Folder online/32 Agency policies in general
- Chapter Folder online/33 Lessor listing booklet/guide
- Chapter Folder online/34 Natural disasters and rental property
- Chapter Folder online/35 Tree and fencing laws
- Chapter Folder online/36 Drugs in rental property
- Chapter Folder online/ 37 Pool safety laws
- Chapter Folder online/38 Relevant legislation for PM’s – references
- Chapter Folder online/39 Rural Properties
Refer to PME member online to ensure that your agency is using the most up to date version of the PME manual.
Download the latest version guide here.
Disclaimer
The information provided by Real Estate Excellence is of a general nature only and is not intended to constitute legal advice uner any circumstances. Individuals should consider their own circumstances before proceeding to rely upon any information provided by Real Estate Excellence. Whilst care has been taken in best practice advice provided, and the information contained in it has been obtained from sources that Real Estate Excellence believe to be reliable, Real Estate Excellence (including its directors, officers, employees and contractors) does not warrant, represent or guarantee the accuracy, completeness or fitness for purpose of that information. Real Estate Excellence (including its directors, officers, employees and contractors) accordingly does not accept any responsibility, liability, loss or damage whatsoever resulting from the use of the information provided. By using the services of Real Estate Excellence, Clients acknowledge that they have read, understood and accepted this disclaimer of liability.