Best practice, compliance and risk management support services for the Queensland Residential Real Estate Industry

Real Estate Excellence Membership

Real Estate Excellence Membership Services office four different options depending on your agency needs, wants and budget. 

The four options are Platinum PME, Platinum NON PME, Gold and Advisory. The Membership Services Agreement outlines the services and benefits, plus the investment costs. Please email us to receive the membership services agreement. This email address is being protected from spambots. You need JavaScript enabled to view it. 

There are no lock in contracts for Membership Services. The Membership Services are a periodic type agreement with the first three months in advance required upon commencement of services. Either party can give one months notice to cancel services. A lesser period can be agreed to.  Payments are in advance via credit card (secure online) or direct deposit. The Member Client nominates monthly, three months, six months or 12 months on the Membership Agreement for payments in advance. Online access to Member Online login is given when the first membership account is paid.

Visit PME system - Platinum PME membership Real Estate Excellence for more information, and or scroll down below.

Visit latest Real Estate Excellence Member Updates Below is a screen shot of Member Online login (Platinum PME level). AAAA PME

 
Platinum
PME
Non PME Gold Advisory

 PME system

Download the quick chapter guide, detailed folder/chapter guide, plus the latest version guide here.

Following are the PME system benefit of Platinum PME membership level (other benefits are included such as best practice email advisory and more). Visit Membership services - Real Estate Excellence for more information.

  • 39 separate chapters (folders online) make up the PME manual. Chapters (folder online) update as required online. Due to the size of the manual, the chapters are separated and updated individually as required. 
  • Best practice form/ email templates in word version (no merge fields included) in each chapter (folder).
  • A personalised (your agency logo) uploaded onto You Tube to refer absentee tenants and lessors (.wmv file).
  • A 40 plus page property owner investor presentation booklet template (for agency final edit) to use for listing presentations and assist in educating existing property owners.
  • A residential Sales Excellence manual - Part of the PME system (Membership services). The focus of the Sales Excellence manual is on compliance, best practice and risk management to be used as an everyday or as needed tool, procedure and training resource for the office. Great for new salespeople and administration staff, plus great for the most experienced.

Watch video Tips on how to use Real Estate Excellence member online and the PME system. - YouTube

To access the PME system and Sales Excellence manual login to Member Online.  PME system members -  Please ensure your office is using the latest chapter of PME versions.

The PME chapters (folders) are updated due to QCAT cases, best practice, improvements and or legislative changes. It is important your agency is using the most up to date version.

Visit Member Online login - A screen shot of Member online Platinum PME is below. 

 

Quick chapter/folder guide below.  

  1. Chapter Folder online/01 Property management – an overview
  2. Chapter Folder online/02 Prospecting and new business
  3. Chapter Folder online/03 The management agreement & lessor obligations
  4. Chapter Folder online/04 Advertising and showing property
  5. Chapter Folder online/05 Application forms and processing
  6. Chapter Folder online/06 Tenancy sign up, best practice, law, and documents
  7. Chapter Folder online/07 Rent payment methods and rent matters generally
  8. Chapter Folder online/08 Rent arrears
  9. Chapter Folder online/09 Inspections and entry
  10. Chapter Folder online/10 Tenant obligations in general
  11. Chapter Folder online/11 Rental property for sale
  12. Chapter Folder online/12 General breaches of the tenancy by tenants
  13. Chapter Folder online/13 Maintenance
  14. Chapter Folder online/14 Break leases/Breach of Agreement
  15. Chapter Folder online/15 Change of shared tenancies
  16. Chapter Folder online/16 Water and tenancies
  17. Chapter Folder online/17 Lease renewals, rent and bond increases
  18. Chapter Folder online/18 Lawfully ending a tenancy
  19. Chapter Folder online/19 Vacates and vacate procedures
  20. Chapter Folder online/20 Bond refunds and dispute procedures
  21. Chapter Folder online/21 Dispute in general
  22. Chapter Folder online/22 Tenancy default databases
  23. Chapter Folder online/23 Time management
  24. Chapter Folder online/24 Filing, record keeping, general procedures
  25. Chapter Folder online/25 Files notes and follow up
  26. Chapter Folder online/26 Lost and terminated managements
  27. Chapter Folder online/ 27 Trust accounting
  28. Chapter Folder online/28 RTA forms overview
  29. Chapter Folder online/29 Keys and the key register
  30. Chapter Folder online/30 QCAT – Tribunal
  31. Chapter Folder online/31 Property Occupations regulations
  32. Chapter Folder online/32 Agency policies in general
  33. Chapter Folder online/33 Lessor listing booklet/guide
  34. Chapter Folder online/34 Natural disasters and rental property
  35. Chapter Folder online/35 Tree and fencing laws
  36. Chapter Folder online/36 Drugs in rental property
  37. Chapter Folder online/ 37 Pool safety laws
  38. Chapter Folder online/38 Relevant legislation for PM’s – references
  39. Chapter Folder online/39 Rural Properties

Refer to PME member online to ensure that your agency is using the most up to date version of the PME manual.

 Download the latest version guide here.


October 2023 Industry update

October 2023 Real Estate Excellence FREE Industry update

25th October 2023 - Queensland Government Media Statement

Attorney-General and Minister for Justice and Minister for the Prevention of Domestic and Family Violence
The Honourable Yvette D'Ath

Once-in-a-generation rewrite of Queensland’s property laws

  • New property laws pass in Parliament, replacing the Property Law Act 1974
  • New seller disclosure scheme will be established ensuring buyers are given relevant information about a property before purchasing

Queensland’s property laws will be replaced with new, modernised legislation, which will include establishing mandatory disclosure rules to make it easier for home buyers.

The Property Law Bill, which passed Parliament on Wednesday, was informed by the 232 recommendations made by the Queensland University of Technology’s (QUT’s) Commercial and Property Law Research Centre following its in-depth review of the state’s property laws from 2013-18.

It replaces the Property Law Act 1974 which hadn’t been comprehensively reformed since it was introduced.

While many provisions of the previous Act were maintained, it has been modernised and amended with contemporary language that reflects current commercial practice.

A new seller disclosure scheme will be enacted to make sure buyers of freehold land are given relevant information about a property before making the decision to purchase. This will consolidate requirements already used in most sales in Queensland.

It will be mandatory for a seller to give the buyer a disclosure statement along with any applicable prescribed certificates, including a body corporate certificate, where relevant.

Outdated and unnecessary provisions have also been removed, such as the those relating to unregistered or ‘old system’ land, and the provisions dealing with property settlement in de facto relationships.

The Bill also addresses areas of uncertainty that have developed over time, and makes improvements to existing property laws, including:

  • an updated legal framework that reflects modern practice around electronic property transactions and the electronic creation and signing of deeds;
  • substantial clarification, modernisation and updates to provisions relating to leases;
  • clarifying the powers of mortgagees and the protections for mortgagors;
  • improved provisions that deal with issues and rights between neighbouring land; and
  • simplifying and updating the common law rule against perpetuities.

Government will ensure there is sufficient time for the necessary education and preparation work by affected legal, financial, property sector and community titles sector participants before the new property laws commence.

Quotes attributable to the Attorney-General and Minister for Justice Yvette D’Ath:

“Buying or selling a property is a major financial decision, and these new laws will affect most Queenslanders at some stage in their lives.

“Our previous property laws hadn’t been subject to a comprehensive review and update in almost half a century and a lot has changed during that time.

“That’s why the Palaszczuk Government made an election commitment to review and modernise Queensland’s property laws.

“In particular, the new seller disclosure scheme will ensure buyers can make well-informed decisions before purchasing a property.

“I would like to thank QUT’s Commercial and Property Law Research Centre for their work in conducting such a thorough and comprehensive review of Queensland’s property laws.

“I also want to thank stakeholders in the property, legal and community titles sectors, including the Community Titles Legislation Working Group, who contributed to the development of the new laws.”

21st October 2023

Real Estate Excellence also specialises in residential sales compliance and best practice. The Property Management Excellence PME system includes a Sales Excellence manual. I also carry out private training in your office for your sales team. A maximum two hours covering the PO FORM 6 and compliance, best practice and risk management tips. General risk management when dealing with buyers/sellers which include open homes. Plus, rental properties and sales, what all salespeople need and want to know. Contact us for a no obligation proposal for membership and or private training services.

aaa sales

13th October 2023 - The National Housing Conference in Brisbane has wrapped. Experts say solving the housing crisis could take decades

A national summit addressing the housing crisis has heard successive governments are to blame for getting Australians to this "flash point", and it could take up to 20 years to fix the problem.

But while there was no "silver bullet" on offer, the three-day National Housing Conference in Brisbane ended with five possible solutions to find "a way forward" – the theme of the conference. 

Read more from the sourced article The National Housing Conference in Brisbane has wrapped. Experts say solving the housing crisis could take decades - ABC News

11th October 2023 - Have we lost the art of the tenancy sign up?

A short podcast - Listen here.

25th September 2023 - QCAT affirms notices expiring on weekends and public holidays cannot be actioned until after the next following business day, and when a notice to leave expiry without tenant handing over vacant possession must be actioned. 

APPEAL AND NEW TRIAL – APPEAL – GENERAL PRINCIPLES – RIGHT OF APPEAL – WHEN APPEAL LIES – ERROR OF LAW – where application for termination of a residential tenancy dispute relied upon a notice to leave – where handover day fell on a Saturday - whether application for termination filed prematurely – whether Tribunal could waive compliance with section 293 of the Residential Tenancies and Rooming Accomodation Act 2008 (Qld) Acts Interpretation Act 1954 (Qld) s 38 . Click on link below to review. 

Perring v Nicholson [2023] QCATA 118 (sclqld.org.au)


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