Membership, training, private training services for the Queensland Real Estate industry.

Member Updates

The latest (and past) Real Estate Excellence Member updates can be downloaded at Member online in the latest member update folder. Scroll down to review the contents of the Real Estate Excellence monthly Member update service. Member updates are emailed to financial members each month and can be found at Member online login ( in the latest Member update folder. The FREE Real Estate Industry email update which members also receive can be found here.  The  Real Estate Excellence Industry Update is a free service.   Member offices staff update details form here  Public  running blog - RTRA Act review here

Real Estate Excellence - Stacey Holt SHREE members private group | FacebookReal Estate Excellence - Stacey Holt SHREE members private group | Facebook and Real Estate Excellence SHREE (@shreemembers) • Instagram photos and videos.

Property Management Excellence PME podcasts Search Stacey Holt or Property Management Excellence PME on your favourite platform to listen or Property Management Excellence (PME) Stacey Holt • A podcast on Anchor.

Member updates information in date order below

Member Updates July 2021

31st July 2021 - South East Queensland lockdown

No visitors are allowed to homes from 4pm. Visit Restrictions in Queensland | Health and wellbeing | Queensland Government (

Below from Queensland Government Media Statement Hard, Fast Lockdown to Stop Virus Spread shown in part.

During the lockdown period, you can only leave your residence (which includes temporary accommodation such as a holiday rental) for limited permitted purposes such as:

  • obtaining essential goods or services within 10km, including healthcare
  • exercise in your local area
  • attending essential work or school, and childcare for the children of essential workers or vulnerable children
  • assisting vulnerable persons
  • obtaining a COVID-19 test or vaccination

Essential work is work that cannot be done from your home.

You should stay within 10km of your home unless for essential reasons.

No visitors are allowed to your residence (excluding volunteers and workers), unless providing support to a vulnerable person.

You can exercise away from your home, within 10km, with your household group and/or one other person not from your household.

City of Brisbane
Moreton Bay Regional Council
City of Gold Coast
City of Ipswich
Lockyer Valley Regional Council
Logan City
Noosa Shire Council
Redland City
Scenic Rim Regional Council
Somerset Regional Council
Sunshine Coast Regional Council

13th July 2021 - Covid restrictions for Queensland as at 6am 16th July 2021

 Restrictions in Queensland | Health and wellbeing | Queensland Government (


7th July 2021 - Member email sent 11.30am - RTRA Act review information for agency and your lessors, plus COVID safe checklist.


6th July 2021 - Covid Check in App from Office of Fair Trading

Property agents

COVID-19 restrictions have been placed on open houses, inspections and auctions. For more information, read the frequently asked questions about the restrictions on different types of businesses and the latest COVID-19 updates from the Queensland Government.

Businesses need to follow the Chief Health Officer’s public health directions and keep up to date with requirements to make your business and customers COVID safe.

The Queensland Real Estate COVID Safe Industry Plan is no longer valid. All businesses in the property industry must operate under a COVID Safe Checklist for Restricted Businesses, which outlines the COVID Safe requirements. A signed copy of the checklist must be displayed at your business.

You must also continue to comply with the requirements to observe social distancing and collect and keep customer contact details.

From Friday 9 July, it is mandatory for businesses in the property industry to use the Check In Qld app to record customers’ contact details. Each real estate agency should download the app and use it for all agency activities (i.e. auctions, open homes and inspections). You do not need one for each individual inspection or salesperson.

Short-term residential facilities, such as hotels, boarding houses and short-term holiday rentals, also need to check customers in using the app from Friday 9 July.

Sourced from here. Members please email us and or refer to Member login ( Latest Member update folder, then Covid information folder for the above, and the Covid safe checklist required to be used.

5th July 2021 - QCAT Fee increases from July 1

Refer to Fees and allowances | Queensland Civil and Administrative Tribunal (

4th July 2021 - Covid Check in QLD App

The information has been updated again on 4th July due to Office of Fair Trading. Updated information is available at Member Online - Latest Member update, then Covid information or July 2021 folder, or email us to receive.  Part of email sent 5th July 2021 "There is inconsistent advice and information coming from Queensland Health, and now Office of Fair Trading have posted the below on their Facebook page on 2nd July. Some agencies may have set up the office, and or the office plus each registered staff member who carry out open homes as a mobile office with their car registration. Members note I have updated advice as per post on 4th July and in the Members Facebook and Instagram group Real Estate Excellence Member Update. There is not a section of law so to speak to review interpret and the mandatory requirement is from the Chief Health Officer Directions (which are law) and can be found Restrictions on Businesses, Activities and Undertakings Direction (No. 21) | Queensland Health - Fair Trading Queensland | Facebook  2nd July 2021 post. "From Friday 9 July, the Check In Qld app will be mandatory for the property industry. You need to download the app once and use it for all agency activities – every open home inspection, auction etc. You don’t need a new app for each inspection and for each salesperson. Register at: It’s free, safe and easy to use and provides a convenient check-in process for your clients".

4th July 2021 Restrictions impacted areas

Below sourced from here.

I am a real estate agent – can I conduct open house inspections or auctions?

Yes, open house inspections are permitted in impacted areas.

In impacted areas, auctions are permitted with one person per 4 square metres indoors or 2 square metres outdoors. If the space is less than 200 square metres in size, then the one person per 2 square metre rule will apply, up to 50 people.

The agent should ensure good hand hygiene and frequent environmental cleaning and disinfection is maintained during an open house inspection.

Contact information must be collected using the Check In Qld app. The agent should ensure that physical distancing including 4 or 2 square metres per person, hand hygiene and frequent environmental cleaning and disinfection is maintained as necessary during an open house inspection.

Can you have many visits throughout the day?

Yes, there is no limit to the number of visits you can have in a day. You can have a maximum of 30 people in your home at any one time including the members of your household in an impacted area.

We want to remind Queenslanders that limited contact with other people is one of the best ways to slow the spread of COVID-19. Always practise physical distancing, even when you’re visiting another household – so keep two big steps away from other people and avoid hugs, kisses and handshakes.

3rd July 2021 - Refer to Roadmap to easing Restrictions | Queensland Government ( for more information and updates.

08DAD50B 886D 4B2B 9584 EC9CD81B1219

2nd July 2021 - Real Estate Excellence submission (LABOR Bill)

Refer to RTRA Act review - Queensland tenancy law reform ( to read. 

1st July 2021 - Real Estate Excellence submission (GREENS Bill)

Refer to RTRA Act review - Queensland tenancy law reform ( to read. 

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