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Win me for the day and I shout the team lunch!

Free day's training and free lunch

Terms of the competition

You must register and attend the annual Property Management Excellence Convention

Details and or to register for the PME Convention 2016 here

You must 'like' the Facebook pages Thank a property manager and Property Management Excellence

The agency must be in Australia.

The Prize

One day in your office presenting private training on the 29th November 2016 - times 9.30am to 12.30pm (short break in between) and 2pm to 4pm. Lunch provided and paid for by Stacey Holt, Real Estate Excellence on 29th November 2016. The training topics for the day are to be selected from the Real Estate Excellence private training "MENU". If you wish to see the private training menu, simply contact us to receive. Workbooks for the training will be provided by Real Estate Excellence to the client within 3 business days of the event for the client to print. Client to provide the venue and a suitable room to carry out private uninterrupted training services. Attendees of the private training can be from the winning agency only. Every attendee gets a ticket in the draw; the more staff from the office the more chances to win!

The prize will be drawn as a 'lucky door prize' at the close of the PME Convention 2016.

Serving, issuing, giving notices - Important information for Queensland property managers

Extract from the Property Management Excellence (PME) manual - references made are to the manual available to Platinum PME members only

Login to review the PME manual and or for more information

1.9          Notices - what are they?

Standard term 44 of the General Tenancy Agreement Form 18a states that all notices have to be in writing and if there is an approved form, in the approved form. Therefore everything by law under the tenancy agreement is required to be in writing.

Firstly it is important to understand where the standard terms come from; the standard terms 1 to 44 of the Form 18a are law and come from the RTRA regulations. The terms have literally been copied from the legislation (regulation) and gazetted into a Government form called Form 18a (including page 1 and 2 of the Form 18a).

Notices means all communication under the agreement and is a ‘legal’ term. Simply, notifications of any matters under the agreement must be in writing. This means that the both the agent/lessor and the tenant must notify of any matters in writing as per the legal terms of the agreement.

Approved form means the Government approved forms such as Form 9 entry notice, Form 11 notice to remedy breach etc.; note that the standard term (clause) 44 requires that approved forms be ‘in’ the approved form as opposed to having to be ‘on’ the approved form.

Property managers are encouraged to always use the approved form in practice; you cannot go wrong by doing so. Note that commonly tenants may give notice via email without the Form 13. This may be compliant under the legislation if the tenant has met the requirement of what is required to be in the approved form (format). Refer to PME chapter 18 for more information regarding the above if required and of contact Real Estate Excellence via email as part of membership services.


Effects of Australia Post letter delivery changes for real estate and body corporates

Australia: Effects of Australia Post letter delivery changes on the service of body corporate notices

Last Updated: 20 January 2016
Article by James Nickless
Australia Post has made changes to its letter delivery service, effective from January 2016, which has created two types of standard letter delivery, being "regular" and "priority".

The estimated delivery times for each service are reported to be:

  • PRIORITY POST: 1 to 4 business days (depending on the destination and origin of the letter); and
  • REGULAR: 2 to 6 business days (depending on the destination and origin).

This will have an impact on both the deemed service of documents by post under the Acts Interpretation Act 1954 (Qld) as well as the actual delivery of such notices and other documents sent by post.

The Acts Interpretation Act provides that a notice will be deemed to have been served in the ordinary course of post, unless the contrary is proven. The term "ordinary course of post" will have potential different meanings, depending upon the method of regular post used as well as the origin and destination of the notice.

Accordingly, the actual date of deemed service of notices will vary depending upon the evidence submitted in relation to the ordinary course of post between the origin and destination of each notice. This will have an impact upon notices served by the Body Corporate, such as Notices of Annual General Meeting, Levy Notices, Remedial Action Notices, Contravention Notices, etc.

Given that a Notice of General Meeting is required to be given at least 21 days prior to the date of the General Meeting; it will be highly problematic for Bodies Corporate to have owners being deemed to have received the Notice on different days, depending upon their address for service.


Smoke alarm law amendments

Queensland legislation

A bill has been introduced to Queensland parliament in relation to amending smoke alarm laws - the law in part is proposing to change all smoke alarms to photo electric only.  

The bill is not law and will take some time to go through. The proposed amendments and explanatory notes are available at Member online in the Member updates folder - December 2015 and also the Property Management / PME system folder 03 - smoke alarms.  

Members of Real Estate Excellence shall be kept up to date and advised accordingly via the Member update service.

Stamps to increase to $1 - Extra costs for property management businesses

Australia Post - letter pricing 2015

During 2015 Members of Real Estate Excellence have been advised and updated of the upcoming changes and increased costs for postage by Australia post via the Member Update service

If members require more information and or support regarding this change and advice on how to lower their business costs, please contact us as part of membership services.

On 27 November 2015 the ACCC released its view not objecting to Australia Post’s draft price notification. The ACCC received the draft price notification on 20 August 2015.

Australia Post had proposed introducing a basic postage rate of $1 for letters delivered at a new timetable, which allows an extra two business days for delivery to occur. Postage stamps for letters delivered at the current timetable cost 70 cents. Australia Post’s proposal also includes price increases for the delivery of large letters.

Australia Post is not proposing to increase the price of concession stamps or stamps for seasonal greeting cards.

Australia Post intends that the proposed prices would take effect from 4 January 2016.

The ACCC is required under the Competition and Consumer Act 2010 to assess Australia Post’s pricing proposal.

Source November 2015