Articles in Category: Property Management information

Article and information that are of interest to property managers. Note; some articles may be Queensland legislation focused.


Property Management Excellence (PME) 2 day convention 2020

Queensland legislation

Property Management Excellence (PME) 2-day Convention

 20th and 21st August 2020 

Venue Brisbane International Virginia - Promo code for discounted rooms below with more information about hotel and accommodation here. 

Acommodation - book directly on their website www.brisbaneinternationalhotels.com.au with promo code “events2020” which gives guests our discounted accommodation rates. Deluxe Queen $149 (Usually $159) and Deluxe Twin $155 (Usually $169)

Easy to access of the gateway and from airport. 

Each day 9am to 4pm including morning and afternoon tea, working lunch. 

Register online here.Or register via email with names and email of attendees to save the online booking fee charged by online provider contact us

This 2-day special event is suitable for property managers with the least experienced to the most seasoned professional. The event presented by Stacey Holt will cover the following;

The Property Occupations Act and the Agents Financial Administration Act – what all property managers need to know and understand about the industry main laws including the PO Form 6, accounting to clients, conduct standards and drawing from trust account ledgers.

The RTRA Act – keys provisions, tips on how to use and apply the Act to every day operational property management plus an update on the RTRA Act review.

Smoke alarms, safety switches, pools, fencing and tree disputes, curtains and blinds – the law, best practice and risk management.

All sessions are subject to change at the discretion of Stacey Holt (Real Estate Excellence) and or cancellation. Registered attendees will be advised of any changes to any event they have registered to attend via the email address used for registration.

Membership information - If you would information about the membership options provided by Real Estate Excellence for Queensland real estate  agencies, click here or contact us

Registrations for events can be made online register online  (you do not have to use PayPal; you can register online, select to pay by other which is direct deposit or secure credit card link. Once we receive your registration, an invoice is generated within one day (business days) from our accounting system which has the secure link and or banking direct deposit details)  register online  (an online booking fee is charged by the online booking provider). Certificates of attendance are available upon email request after the event and confirmation of attendance. Certificates of attendance are emailed to the attendee in PDF format upon request. Other option instead of registering online;  email This email address is being protected from spambots. You need JavaScript enabled to view it.  with the name and email address of attendee/s (no booking fee is charged if registration is made via email). All training events are presented by Stacey Holt. A registration ticket and invoice will be emailed to the registered attendees within one day of registration (business days).

New business training special one day event

For BDM's and PM's

 New Business training 

Special one day event

Other special Property Management Excellence one day training events include New and Renew Property Management training, Experienced Property Management training and QCAT training and can be found here (Or email us  name and email address of attendee/s for us to register you to save the online booking fee charged by the provider).

Kedron RSL Chermside | 9.00am arrival for 9.30am start | er.

June 19 2020 - register online here and September 11 2020 - register online here.

This special one day event is suitable for property managers and BDM's who deal directly with new landlords plus is a great event for operational property managers who deal with landlords as part of day to day agency practice.

The session includes education and training on the approved PO form 6, disclosure requirements of the lessor and agency, tips for educating the lessor in future maintenance for their property, termination of managements, handover of files, landlord obligations by law plus the agent/property manager obligations.

The main outcomes of the training are to assist all members of the property management department in understanding the law, best practice and risk management obligations of the lessor when they list their property with the agency plus understanding what the agency obligations are.  The session also provides tips on winning the business, scripts and more.

Other special events include New and Renew Property Management training, Experienced Property Management training and QCAT training. 

Click here for all upcoming half day training and special events

QCAT property management training special one day event

QCAT training

Preparation and presentation are the keys to success

Special one day event 

All other upcoming special one day events including New and Renew Property Management training, Experienced Property Management training and new business training can be found here (or email us  name and email address of attendee/s for us to register you to save the online booking fee charged by the provider).

Kedron Wavell RSL Chermside Brisbane

9am arrival for 9.30am start with 3.30pm finish with morning tea and lunch 

29th May online registration here. 7th August online registration here.

Or register via email with names and email of attendees to save the online booking fee charged by online provider contact us

The session includes best practice completion of QCAT forms, how to prepare and present an application tribunal, what legislative sections all property managers should know, plus an overview of QCAT 'case law' and how to find and use the published decisions and appeals in agency practice.

 

All sessions are subject to change at the discretion of Stacey Holt (Real Estate Excellence) and or cancellation. Registered attendees will be advised of any changes to any event they have registered to attend via the email address used for registration.

Membership information - If you would information about the membership options provided by Real Estate Excellence for Queensland real estate  agencies, click here or contact us

Registrations for events can be made online register online  (you do not have to use PayPal; you can register online, select to pay by other which is direct deposit or secure credit card link. Once we receive your registration, an invoice is generated within one day (business days) from our accounting system which has the secure link and or banking direct deposit details)  register online  (an online booking fee is charged by the online booking provider). Certificates of attendance are available upon email request after the event and confirmation of attendance. Certificates of attendance are emailed to the attendee in PDF format upon request. Other option instead of registering online;  email This email address is being protected from spambots. You need JavaScript enabled to view it.  with the name and email address of attendee/s (no booking fee is charged if registration is made via email). All training events are presented by Stacey Holt. A registration ticket and invoice will be emailed to the registered attendees within one day of registration (business days).

A landlord, a managing real estate agent, a delegable duty of care and a set of dodgy stairs

Sourced from www.lexology.com 25th February 2020

 

Who is liable for an injury to a tenant caused by the state of a property the subject of a residential lease? The landlord? The managing real estate agent? Both?

Yeung v Santosa Realty Co Pty Ltd [2020] VSCA 7 considers a landlord’s delegable duty of care to a tenant and issues pertaining to the apportionment of liability between the responsible parties.

In Issue

  • A landlord’s delegable duty of care to a tenant
  • Liability for injuries sustained by a tenant under a residential lease
  • An agent’s duty to inspect the property and notify landlord of obvious defects

The background

In early 2014, a residential tenant (Tenant) slipped at night on the back stairs of the property she was leasing, causing her to fracture her right ankle (Incident). Relevantly, the stairs had no handrail and were worn, slippery and unlit. The Incident was then reported to the managing real estate agent (Agent) who proceeded to arrange the required rectification works.

The Tenant brought proceedings for negligence in the County Court of Victoria against the owner of the premises (Landlord) and the Agent. It was held they had both breached their duty to the Tenant and were liable for damages - liability was apportioned two thirds to the Landlord and one third to the Agent. The Landlord appealed the decision.

The decision on appeal

The appeal was upheld with the Court of Appeal finding that the Landlord had delegated his duty of care to the Agent and as a result was entitled to a complete indemnification from the Agent.

A central consideration of the appeal was whether the application of the duty of a landlord to take reasonable care to avoid foreseeable risk of injury to tenants can be discharged by the exercise of reasonable skill and care in engaging a real estate agent to take steps to keep the property safe. It was held that such a duty can, in certain circumstances, be completely discharged and delegated to a managing real estate agent.

In coming to this decision, the Court of Appeal made the following critical findings:

  1. the Agent’s obligation to inspect and report included identifying and recording visible or obvious risks and reporting them to the Landlord;
  2. the Agent breached its duty of care to the Tenant when it failed to carry out an inspection of the stairs as it was bound to do – particularly in circumstances where the risk of slipping was foreseeable and not insignificant, and where there was a risk of a significant injury; and
  3. the defects were not latent, were obvious and detection required no specialist expertise. If the Agent had carried out the inspection, it would have identified the defects in the stairs and, upon notification to the Landlord, these defects would have been remedied and the fall would not have happened.

Implications for you

This decision confirms that a landlord’s duty to take reasonable care to avoid foreseeable risk of injury to tenants can, in certain circumstances, be completely discharged and delegated to a managing real estate agent.

For managing real estate agents, it is therefore crucial to understand and appreciate your obligations pursuant to your agreement with a landlord – especially those related to the scope of your property inspections, maintenance reports and required repairs. As this case shows, a failure to adequately perform such duties can attract severe consequences.

Yeung v Santosa Realty Co Pty Ltd (2020) VSCA 7  

Barry.Nilsson. Lawyers - Lachlan Doran 

Experienced property management training special one day event

Queensland legislation. Special one day event in Brisbane, Queensland.

Experienced property management training

Special one day event

All other upcoming special one day events including New and Renew Property Management training, QCAT and NEW business special events can be found here. (Or email us  name and email address of attendee/s for us to register you to save the online booking fee charged by the provider).

Kedron Wavell RSL Chermside Brisbane

   9am arrival for 9.30am start with 3.30pm finish with morning tea and lunch 

24th April online registration here. 24th July online registration here.

Or register via email with names and email of attendees to save the online booking fee charged by online provider contact us

The day is an experienced property management program with focus on legislation surrounding disputes, tips on resolving disputes, areas where disputes occur such as rent arrears, water,  inspections, maintenance and vacates, plus a quick overview of QCAT when disputes cannot be resolved. The session also includes dealing with suicides in property (death of tenant); best practice, law and risk management.   The session also focuses on tips for educating, negotiating and communicating with lessors and tenants. 

What we will cover;

The management agreement/contract (PO Form 6) - best practice completion and legislation including the PO regulations,

When there is 'no answer in the legislation' and there is dispute during a tenancy,

Breaches of tenancy and procedures including water - when to invoice and what to do if tenant does not pay,

Tips on educating lessors and tenants efficiently and effectively including dispute resolution tips,

Death of a tenant in a property (suicide); best practice and law,

Vacates and the law plus best practice.

 All sessions are subject to change at the discretion of Stacey Holt (Real Estate Excellence) and or cancellation. Registered attendees will be advised of any changes to any event they have registered to attend via the email address used for registration.

Membership information - If you would information about the membership options provided by Real Estate Excellence for Queensland real estate  agencies, click here or contact us

Registrations for events can be made online register online  (you do not have to use PayPal; you can register online, select to pay by other which is direct deposit or secure credit card link. Once we receive your registration, an invoice is generated within one day (business days) from our accounting system which has the secure link and or banking direct deposit details)  register online  (an online booking fee is charged by the online booking provider). Certificates of attendance are available upon email request after the event and confirmation of attendance. Certificates of attendance are emailed to the attendee in PDF format upon request. Other option instead of registering online;  email This email address is being protected from spambots. You need JavaScript enabled to view it.  with the name and email address of attendee/s (no booking fee is charged if registration is made via email). All training events are presented by Stacey Holt. A registration ticket and invoice will be emailed to the registered attendees within one day of registration (business days).