PME Property Management Excellence manual (latest version) - part of the PME system

When a chapter of PME is edited and updated, the version date will change below for that chapter affected.

What is the PME (Property Management Excellence) system?

Scroll down this page to review the lastest chapter versions of the PME manual QLD, and or DOWNLOAD the PDF version here. (The guide is recommended to print /review for ease of knowing what folder has what content).

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New Online

Real Estate Excellence PME system member offices;  The monthly member update service includes updates to any chapters, best practice form templates and or new best practice forms. Please refer to the bottom of the PME manual chapter (bottom of each page) to check the version guide of each chapter, and or email us if you have any questions and or require support. The chapters are updated often due to QCAT cases, best practice, improvements and or legislation changes. It is important you are using the updated version. One of the many benefits of ongoing Platinum PME membership service is updates to procecedures and more as needed. 

Find the PME manual chapters, training videos (Listen here for information about the changes coming for online training videos), best practice forms and more in the folder shown below when you login in to Member Online. 

PME screen shot at member online

Chapter Folder online/01                 

               Property management – an overview

Version 21st January 2019

Chapter Folder online/02                 

               Prospecting and new business

Version 3rd January 2018

Chapter Folder online/03                 

             The management agreement & landlord obligations

Version 2nd January 2019

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               Advertising and showing property

Version 8th October 2018

Chapter Folder online/05                 

               Application forms and processing

Version  26th October 2018

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               Tenancy sign up

Version 12th June 2018

Chapter Folder online/07     

             Rent payment methods

Version 3rd January 2018

Chapter Folder online/08                 

               Rent arrears

Version 27th September 2018

Chapter Folder online/09                 

               Entry and inspections

Version 14th January 2019

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               Tenant obligations in general

Version 21st July 2018

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               Rental property for sale

Version 22nd January 2019

Chapter Folder online/12     

               General breaches by tenants

Version 12th June 2018

Chapter Folder online/13

            Maintenance

Version 4th December 2018

Chapter Folder online/14     

             Break leases/Breach of Agreement

Version 4th December 2018

Chapter Folder online/15     

            Change of shared tenancies

Version 10th October 2018

Chapter Folder online/16     

            Water and tenancies

Version 24th July 2018

Chapter Folder online/17     

            Lease renewals, rent and bond increases

Version 5th June 2018

Chapter Folder online/18     

            Lawfully ending a tenancy

Version 9th October 2018

Chapter Folder online/19

            Vacates and vacate procedures

Version 21st January 2019

Chapter Folder online/20     

            Bond refunds and dispute procedures

Version 3rd January 2018

Chapter Folder online/21     

            Dispute in general

Version 3rd January 2018

Chapter Folder online/22     

            Tenancy default databases

Version 8th October 2018

Chapter Folder online/23     

            Time management

Version 3rd January 2018

Chapter Folder online/24     

            Filing, record keeping, general procedures

Version 3rd January 2018

Chapter Folder online/25     

            Files notes and follow up

Version 3rd January 2018

Chapter Folder online/26     

            Lost and terminated managements

Version 3rd January 2018

Chapter Folder online/ 27

             Trust accounting

Version 29th May 2018

Chapter Folder online/28     

            RTA forms overview

Version 3rd January 2018

Chapter Folder online/29                 

             Keys and the key register

Version 3rd January 2018

Chapter Folder online/30     

            QCAT – Tribunal

Version 14th January 2019

Chapter Folder online/31     

            Property Occupations regulations

Version 3rd January 2018

Chapter Folder online/32     

            Agency policies in general

Version 17th January 2019

Chapter Folder online/33                 

             Landlord listing booklet/guide

Version 2nd January 2019

Chapter Folder online/34                 

             Natural disasters and rental property

Version 3rd January 2018

Chapter Folder online/35                 

             Tree and fencing laws

Version 3rd January 2018

Chapter Folder online/36                 

             Drugs in rental property

Version 15th February 2019

Chapter Folder online/ 37    

            Pool safety laws

Version 3rd January 2018

Chapter Folder online/38     

            Relevant legislation for PM’s

Version 3rd January 2018

 

The Property Management Excellence (PME) system includes the Sales Excellence training and procedures manual More information here

 Disclaimer

The information provided by Real Estate Excellence is of a general nature only and is not intended to constitute legal advice under any circumstances.  Individuals should consider their own circumstances before proceeding to rely upon any information provided by Real Estate Excellence.  Whilst care has been taken in best practice advice provided, and the information contained in it has been obtained from sources that Real Estate Excellence believe to be reliable, Real Estate Excellence (including its directors, officers, employees and contractors) does not warrant, represent or guarantee the accuracy, completeness or fitness for purpose of that information. Real Estate Excellence (including its directors, officers, employees and contractors) accordingly does not accept any responsibility, liability, loss or damage whatsoever resulting from the use of the information provided. By using the services of Real Estate Excellence, Clients acknowledge that they have read, understood and accepted this disclaimer of liability.