Sales Excellence manual QLD
Platinum PME membership - Real Estate Excellence (Qld membership)
To review the Sales manual, please login to member online (Platinum PME membership QLD).
The focus of the Sales Excellence (SE) manual is on compliance, best practice and risk management to be used as an everyday procedure and training resource for the administrator, licensee and the salespeople of the agency. The resource is Queensland legislation focused.
The Sales Excellence (SE) manual is similar in concept and design to the existing PME manual and is available online to existing Platinum PME members and future members who join and or upgrade. There is no extra cost to members for this additional service. The Sales Excellence manual also includes best practice forms. The manual is over 400 pages.
Contents of the Sales Excellence (SE) manual
Chapter 1 Residential sales overview
Chapter 2 Enquiries, databases and prospecting
Chapter 3 The listing appointment and listing the property
Chapter 4 Advertising and showing property
Chapter 5 Rental property for sale
Chapter 6 Disclosure and the law
Chapter 7 Beneficial interest and the law
Chapter 8 Auctions and the law
Chapter 9 Pricing, appraisals and the law
Chapter 10 Contracts
Chapter 11 Time management
Chapter 12 Filing and record keeping
Chapter 13 File notes and follow up
Chapter 14 Property Occupations regulations
Chapter 15 Agency policies in general
Chapter 16 Relevant legislation references
Chapter 17 Clearance certificates
Chapter 18 Trust accounting