Thank a property manager special one day training event - Brisbane

Queensland legislation focus

How, what, when and why – Property Management Excellence

 Thank a property manager day special one day training event 23 November 2018

What is Thank a property manager day #thankapropertymanager #thankapropertymanagerday

Register for the event at the link above, or email us the name and email of staff wishing to attend to save the online booking fee

 The law, best practice and risk management in this great Q & A event presented by Stacey Holt Real Estate Excellence. The workshop will be interactive; however, Stacey Holt will present the questions and the answers.

 The list of questions will be given in a workbook for printing by the registered attendee and sent to the email address provided as part of registration.

 The RTRA Act review will be discussed.

Session one

Tips on customer service 

How to manage conflict and stress in property management

Meth, ice, drugs in rental property - the law, best practice and risk management

Is sms legally recognised to communicate and or give notice?

What are the four ways to “legally” communicate under the tenancy agreement, and where does it state them in the 18a contract?

Notice period calculations case study exercises;

Entry for maintenance

Without grounds notice

Breach of tenancy

Return of entry report by tenant

Water invoice

How does your agency verify ownership of property and the correct property description?

Does your agency ask for ID when signing up new lessor clients?

When more than one lessor client. What are your agency procedures to allow either party to give instructions to the agency during the management contract

Checking signature before finalising certain tasks – procedures and risk management discussed

Session two

Where in the tenancy contract does it states everything has to be in writing during the tenancy contract by law?

Where do the standard terms of the Form 18a tenancy contract come from?

What are special terms?

Is two months written notice required to be given to tenants for a rent increase from one fixed term tenancy contract to another?

Can a tenant be given a breach for their objectionable behaviour and or repeated breaches?

What section of the Act defines the meaning of notice period of 24 hours and what is it?

What section of the RTRA Act states lessors must maintain any inclusions in the property such as air conditioners and dishwashers and how to teach them their law?

What section of the Act states you cannot contract out and change the rules of the Act?

What section of the RTRA Act states a tenant can give 2 weeks’ notice and end the tenancy at any time legally which is why there’s no such thing as a break tenancy contract (it’s a breach of agreement -ending agreement early)?

What section of the Act allows action to be taken against a tenant who ends the tenancy early and compensation sought?

Session three

There’s one reference to business days as a time frame in the RTRA Act, what is it?

Do tenants have to be given a chance to attend to matters after vacating?

How long does an agency have to do an exit / vacate if the tenant has returned the exit report Form 14a upon vacate?

Do tenants have to hand keys in to the office when they vacate?

Where does it state information about the exit condition report?

Does the form 14a exit condition report have to be completed by the PM?

When a tenant hands over possession, is there law stating how long the agency must do the vacate? If there is law, what is it?

Do tenants have to give a professional carpet cleaning receipt when they vacate by law?

Where in the tenancy contract does it say the 7 ways to legally end a tenancy?

What are the 5 reasons a notice to leave can be given to a tenant?

How long does a form 11 notice to remedy breach stay valid for after it expires?

How long does a form 12 stay valid for after it expires?

How, what, when and why – Property Management Excellence

 Thank a property manager day special one day training event 23 November 2018

Register for the event at the link above, or email us the name and email of staff wishing to attend to save the online booking fee