STACEY HOLT - Sole director, educator and advisor
Stacey Holt began the company Real Estate Excellence Academy Pty Ltd in January 2010 to continue and expand on an already extensive and successful real estate career. The focus of Real Estate Excellence is on best practice, compliance and risk management services for the real estate industry. Membership services are available for Queensland agencies. Click here for more information regarding membership services.
Stacey has been a speaker at many Queensland and National conferences such as the Property Investor National Conference, REIQ property management conference, Meth Lab Conference, LJ Hooker National Conference, PPM National Conference and First National Conferences. Stacey also presents at her own conferences - the PME Conventions and the PME symposium events.
Stacey has written and presented hundreds (if not thousands) of real estate training programs in Queensland. Many programs have also been written and delivered throughout Australia on best practice and agency risk management. The many programs that have been written and presented by Stacey have all had the three main streams and focus required for today’s real estate professional; best practice, compliance and risk management.
Stacey is the author of the Property Management Excellence (PME) system and manual; 1800 plus pages of Queensland property management compliance, best practice and risk management procedures. Stacey has also written a NSW PME manual with over 1000 pages of procedures.
Stacey is considered an industry expert by many of her peers.
Prior to the launch of her own business, Stacey had 10 years in agency practice in regional Queensland, followed by a further six years in a corporate role as a best practice and policy manager in Brisbane, Queensland. Stacey managed 300 properties for a number of years with the assistance of Melissa Goody, and then progressed to Office Manager, winning the Ray White Office Manager of the Year Queensland award in 2000/2001. Stacey’s role included administering the trust account for the business with some 650 managements, managing over 10 staff, and managing new business for the company. The role also included being responsible for best practice, compliance, risk management and training of all staff in the Property Management Department.
In 2002 Stacey was offered a Property Management Corporate Role with Ray White Queensland based in Brisbane. This role involved working closely with Property Managers and Business Owners on Property Management Best Practice and Systems. The role also included supporting Property Managers and business owners with day to day practices and compliance.
In 2004, Stacey joined the Real Estate Institute of Queensland as an industry trainer. In 2005 the role changed to Best Practice and Compliance Advisor. The role involved authoring and editing the entire Institute’s training materials, training Real Estate Agents, Salespeople and Property Managers throughout Queensland, consulting with Government on required legislative changes affecting the industry and working closely with the Industry’s main Professional Indemnity Insurer and lawyers to the scheme.
In 2007 Stacey was promoted to Best Practice and Policy Manager of the Institute. This role involved great responsibility in relation to compliance, best practice, risk management and policy for all the Institute’s materials. Stacey consulted with government on a range of issues that greatly affect the Real Estate Industry including the Residential Tenancies and Rooming Accommodation Act that commenced in 2009.
MELISSA GOODY - Membership services manager
Born and bred in Rockhampton, Melissa started her career in Property Management in 1999, not long after leaving school as a Trainee assistant under the professional guidance and training of Stacey Holt at Ray White Rockhampton. Stacey and Melissa together managed in excess of 300 properties.