Member Updates

August 2026 Member update

Dear Real Estate Excellence Members, 

A PDF version of the update is attached or scroll down the email to review.

• Pest Control – best practice and the law
• Light bulbs, gutters, gardens, house washing, trimming trees, air conditioners – best practice and the law
• Mould – best practice and the law
• Trust account guide for property agents. 

QCAT case of the month - Rat infestation, tenant awarded compensation.

Lessor newsletter - Lawns, gardens and trees.

 

July 2026 Member update

The July 2026 update will be emailed to Members on Tuesday 14th July 2026, and will be at Member Online login from Monday 13th July  (latest member update folder, then July 2026).  Watch a short video here.

The contents are as follows. A PDF version of the update is attached or scroll down the email to review. 

Security, safety, accessibility - a voluntary option instead of new legislation (for now).

New rental application forms for NDIS specialist disability accommodation

Offer and acceptance - withdrawal of lease renewal offers (lessor or tenant).

Update your details with the OFT requirements.

QCAT case of the month - Holiday letting vs Permanent residential (and the RTRA Act).

Lessor newsletter - Pet laws fact sheet.

Attached is a useful guide from AON regarding the Federal Budget and potential PI risks.

 

June 2026 Member update

The June 2026 update will be emailed to Members on Tuesday 9th June 2026, and will be at Member Online login from Monday 8th June (latest member update folder, then June 2026). 

Dear Real Estate Excellence Members, 

Welcome to the June 2026 Member update.   

Watch a short video here.

The contents are as follows.

Lessor insurance details - agency best practice and risk management - Page 2

In the event of a claim or incident (injury at a property) being made against the agency - Page 4

When a tenant advises of an injury or event at the rental property - Page 6

AML/CTF laws commence July 1, 2026 - a reminder including a checklist - Page 9 

Changes to the property licence and registration from the OFT – Page 19

Attachments to the Member email.

This email as a PDF document.

A best practice incident report form  

QCAT case of the month - Property for sale. Tenant agreed to vacate early and did not. Compensation

Lessor newsletter - Termite, Building and Pest inspection recommendation (word document)

2nd May 2026 - May Member update

Watch short video May 2026 Real Estate Excellence Member update overview

The update will be emailed to Members on Tuesday 12th May and will be at Member Online login from Monday 11th May (latest member update folder, then May 2026). 

A PDF version of the email below will be attached for Members. 

Contents below.

Tenants giving written notice of intention to leave and "break lease"  

Requirement to display and carry licence or certificate  

Lessor newsletter - Public liability request for information (word document) – attached

QCAT – Reminder what is required when making or responding to an application